• ShuttleCloud | Reseller Analytics Privacy Policy

    Collection and Use of Data.

    ShuttleCloud Corp., a Delaware Corporation, provider of the ShuttleCloud service, ("we" or "us") will collect and analyze, when you use the reseller.shuttlecloud.com website and ShuttleCloud product (the “Product”), certain non-personally-identifiable information such as meta-data generated and stored on your computer systems and collected through your Gmail account(s), and the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information such as your browser type and version, operating system, and platform; and Product usage patterns and trends. If you are a G Suite Administrator we will have access to your G Suite domain Reporting and Reseller APIs for purposes of providing and use of the Product. By using the Product, you have consented to the collection and use of the data provided to us as outlined in this Privacy Policy.

     

    We may use proprietary and third-party products and certain software tools to measure, collect, and analyze the foregoing collected data. We do this in order to provide and analyze the use and performance of the Product and to better understand the needs of our customers. Additionally, we may use non-personally identifiable information for marketing, survey purposes, and Product utilization analyses. You agree that we act as a “data processor” as provided for in the EU Data Protection Directive (Directive 95/46/EC).

    Use of Cookies.

    The reseller.shuttlecloud.com website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the reseller.shuttlecloud.com website.

    Personally Identifiable Information.

    Your Personal Information is gathered only when you choose to share it. “Personally Identifiable Information” is information that identifies an individual, or is directly associated with a specific person or entity such as a name, address, telephone number, email address, credit card number, or information about activities which can be directly linked to that person. Your Personally Identifiable Information is gathered by us when you become a user of the Product by providing us with information such as (by way of an example) your name, email, address, and credit card information. Additionally, your Personal Information is gathered by us when you sign up for any electronic newsletters and/or promotional or service e-mails that we may now or hereafter offer to our customers from time to time, or when placing a request for customer service by using any “contact” feature we provide. While we receive and store the Personally Identifiable Information that you choose to share with us by engaging in any of the foregoing activities, you may always opt-out of sharing Personally Identifiable Information by discontinuing your use of the Product. Additionally, you can always choose to opt-out of receiving service and/or promotional e-mail and electronic newsletter communications that we may now or hereafter send to customers from time to time. To the extent that Internet Protocol (IP) addresses or similar identifiers are considered Personally Identifiable Information by local law, we also treat these identifiers as such. Similarly, to the extent that non-personal information is combined with Personally Identifiable Information, we treat the combined information as Personally Identifiable Information for the purposes of this Privacy Policy.

     

    We take precautions to insure that our customer’s Personally Identifiable Information is secured. We use a variety of industry-standard technical, contractual, administrative and physical security measures and procedures to help protect your Personally Identifiable Information from unauthorized access, use, alteration or disclosure. Unless otherwise provided for herein, we restrict access to Personal Information to those employees who need access to perform their essential job functions. Please note that despite our best efforts, no one can guarantee the security of customer Personally Identifiable Information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of Personally Identifiable Information at any time.

     

    At times we may share your Personally Identifiable Information with select third party business partners for purposes described below:

    • Products or Services Offered in Partnership with Third-Parties: Certain products and/or services may require you to disclose Personally Identifiable Information in order to register for and access such products and/or services. Such products and/or services shall identify the third party partners at the point of registration. If you elect to register for such products and/or services your personally identifiable information will be transferred to such third party(s) and will be subject to the privacy policy and practices of such third party(s). We are not responsible for the privacy practices and policies of such third party(s) and, therefore, you should review the privacy practices and policies of such third party(s) prior to providing your personally identifiable information in connection with such products and/or services; and
     
    • Co-Marketing with Third Parties: We may at times share your Personally Identifiable Information with certain business partners for purposes of co-marketing our goods and services and the goods and services of such third parties.

    Privacy of Minors; Use by Minors.

    Minors under the age of thirteen (13) are prohibited from using the Product. Minors under the age of eighteen (18) are not permitted to use or purchase the Product without the permission and involvement of a parent or legal guardian. We do not intentionally collect or maintain Personal Information from individuals who are under thirteen (13) years old. If we obtain actual knowledge that a user is under thirteen (13) years of age, we will take steps to remove that user’s Personal Information permanently from our databases and Internet servers.

    Legal Compliance.

    We may disclose customer’s Personally Identifiable Information when such disclosure is: (i) necessary to conform to legal requirements or to respond to a subpoena, search warrant or other legal process received by us, whether or not a response is required by applicable law; (ii) necessary to enforce or apply our Terms of Use and other related agreements; or (iii) to protect the rights, property, or safety of us, our employees, our customer or other members of the general public. Disclosures made under this paragraph may include exchanging information with other companies and organizations, or governmental agencies. However, this does not include selling, renting, sharing, or otherwise disclosing Personally Identifiable Information from customers for commercial purposes in violation of the commitments set forth in this Privacy Policy.

    Email Choice/Opt-out.

    We offer you choices regarding the collection, use, and sharing of your Personal Information. You have a right at any time to stop us from contacting you for marketing or promotional purposes. If now or in the future you receive promotional or electronic newsletter communications from us, you may indicate a preference to stop receiving such communications from us, and you will have the opportunity to “opt-out” by clicking the “Unsubscribe” hyperlink at the bottom of all such communications. Notwithstanding your indicated email marketing preferences, we may send you administrative emails regarding us or the Product, including, for example, order confirmations and notices of updates to our Privacy Policy or the Terms of Use if we choose to provide such notices to you in this manner. The Product will provide automatic ShuttleCloud analysis reporting e-mails which are a fundamental element of the Product. This may be discontinued solely through discontinuation of the Product.

    Business Transitions.

    As we continue to develop our business, we may sell or buy companies, subsidiaries, or business units. In such transactions, customer information, including Personally Identifiable Information, is generally considered an asset, but remains subject to the terms and conditions of any pre-existing Privacy Policy (unless, of course, a customer specifically requests otherwise in writing). Notwithstanding, in the unlikely event that we or substantially all of our assets are acquired, or a change in control of the majority ownership of us occurs, Personally Identifiable Information may be one of the transferred assets.

    Amendments to this Privacy Policy.

    From time-to-time we may modify, change, update, add to, remove portions of or otherwise alter this Privacy Policy. If we make changes, we will post them on our website to make customers aware of what the changes are so customers will always be aware of what information we collect, how we collect and use that information, and when we may disclose such information. If you object to any such changes, you must immediately cease using the Product. A customer is bound by any changes to this Privacy Policy when the Customer uses the Product after those changes have been posted. If you have any questions concerning this Privacy Policy, please contact info@shuttlecloud.com.