ShuttleCloud Corp. collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. ShuttleCloud’s purpose in collecting non-personally identifying information is to better understand how ShuttleCloud’s visitors use its website. ShuttleCloud also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments. ShuttleCloud only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
Certain visitors to ShuttleCloud’s websites choose to interact with ShuttleCloud in ways that require ShuttleCloud to gather personally-identifying information. The amount and type of information that ShuttleCloud gathers depends on the nature of the interaction. For example, users of our email migration product provide email addresses and its credentials.
Those who engage in transactions with ShuttleCloud – by purchasing paid migrations, for example – are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, ShuttleCloud collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with ShuttleCloud. When migrating email accounts, ShuttleCloud only stores the email credentials while the migration is in process or until the client confirms that the migration has finished successfully. ShuttleCloud also stores the folder names and the message identification numbers for logging purposes and to inform the user of the progress of the migration. ShuttleCloud does not store any other email data, like the content of email messages, at any point during or after the migration. ShuttleCloud does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
ShuttleCloud discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on ShuttleCloud’s behalf or to provide services available at ShuttleCloud’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using ShuttleCloud’s websites, you consent to the transfer of such information to them. ShuttleCloud will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, ShuttleCloud discloses potentially personally-identifying and personally-identifying information only when required to do so by law, or when ShuttleCloud believes in good faith that disclosure is reasonably necessary to protect the property or rights of ShuttleCloud, third parties or the public at large. If you are a registered user of an ShuttleCloud website and have supplied your email address, ShuttleCloud may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with ShuttleCloud and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. ShuttleCloud takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information. Please write to support @ shuttlecloud . com if you would like us to remove your Personally-Identifying Information.
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